Very nice, clean hotel, no bugs and all the amenities that you would expect from a basic hotel This was my second time staying here on my way from NYC to Nashville. We checked in very late and the gentleman at the reception desk was very friendly and helpful. He gave us two free bottles of water and then I asked him if there was anywhere that I could buy some milk for our toddler and he said that they didn't have any for sale but that he could bring me a cup of milk, which he did. This was very helpful to us and greatly appreciated!
We stayed in this hotel a few months ago, but I'm doing a new review because it seems to have changed quite a bit. First of all, the two employees I saw (late night guy at check in and woman servicing the breakfast area the next morning) were not friendly at all. I barely got a hello in the AM and that was after she passed me 3 times. Skip the breakfast area. It was bad. Bananas were all brown. Bread looked stale. The room smelled really bad, too. Like cats. The carpeting on the 2nd floor was badly stained. (See my posted photos.) At least the room was clean. If it wasn't, then I would have given this place one star. It's changed enough that the next time we're passing through, we'll find another hotel.
Anyone looking for a place to stay for the night or couple days
My review from 3 month previous: Hotel lobby is very nice and looks pretty new. Rooms, in the other hand, are in serious need of a remodel. Very old furniture, carpeting. On the plus side in our King room, there was a nice TV, good fridge with a small freezer, small but very clean microwave. Really annoying, but they only had decaf coffee for the coffee maker. (That's definitely a training issue.) I always like my first cup in my room and not having to get dressed to go downstairs.) Bed was comfortable. Pillows seemed new and firm. Tanya at the front desk could not have been nicer! Free breakfast was incredibly lame. Don't even bother. Overall, I can't give this Red Roof location anything better than a 3 star. But that being said, I'd definitely stay here again next time I'm coming through the area. Excellent rate for a clean room.
She spoke highly of you...
I'm sure you will enjoy your stay...
I strongly recommend this hotel...
The place is clean, quiet and comfortable enough for a one night stopover. It's pet friendly. The breakfast is what you would expect for the price.
We go to redroof inn because it is dog friendly and very nice. The complementary breakfast left something to be desired but those types of breakfasts usually do. Tl;Dr Clean, dog friendly, great halfway place
I must say this Red Roof Inn outside appearance is just beautiful... The entrance area is well maintained and clean... As well as the rest of the building inside & outside....
***Attn owners: a pay raise would be great for her***
Our room was clean, it smelled fresh... Which is a plus due to this location didn't have hardwood floors.... The front desk clerk {night shift} was helpful and friendly... She was ozzing with joy... Her personality was a ray of sunshine with big smiles... EVEN AFTER MIDNIGHT..
Overall my husband and myself, our stay was pleasant...
Red Roof Inn Roanoke Troutville is a US Lodging based in Troutville, Virginia. Red Roof Inn Roanoke Troutville is located at 3231 Lee Hwy, Troutville, VA 24175, USA.
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